SMS Privacy Policy & Terms of Service
TD AO Globe Life
Effective Date: Sept 2025
At TD AO Globe Life ("we," "us," or "our"), your privacy is our priority. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you communicate with us via text messaging, particularly as it relates to insurance services.
By opting in to receive SMS communications from TD AO Globe Life, you consent to the collection and use of your information in accordance with this policy.
1. What Information We Collect via SMS
When you engage with us through SMS, we may collect the following personal and employment-related information:
- Your full name
- Your mobile phone number
- Your consent and opt-in preferences for SMS communications
This information is collected solely to facilitate communication regarding insurance services, coverage, and related administrative matters.
2. How We Use Your Information
Your information may be used for the following purposes:
- To respond to inquiries and provide requested insurance information or quotes
- To deliver timely updates regarding your insurance coverage, policy changes, or appointments
- To manage client accounts and assist with onboarding or employment-related communication
- To send opt-in updates including newsletters, special offers, or critical service alerts
- To maintain compliance, prevent spam, and ensure the security of our communication systems
3. How We Share Your Information
We are committed to maintaining the confidentiality of your personal data:
- We do not sell or rent your personal information.
- We do not share SMS opt-ins with third parties or affiliate companies for marketing purposes.
- Information may only be shared with trusted service providers when necessary to deliver core insurance services or as required by law.
SMS Terms of Service
By opting into SMS communications from TD AO Globe Life—whether via our website, phone call, written request, or other approved channels—you agree to receive text messages related to your insurance coverage and administrative matters.
These messages may include:
- Coverage updates or enrollment reminders
- Work assignments or onboarding instructions
- Scheduling confirmations or changes
- Critical alerts or compliance-related notices
Message Frequency & Charges
- Message frequency may vary depending on the nature of your relationship with us
- Message and data rates may apply, depending on your mobile carrier
- You can text HELP for assistance or STOP to opt out at any time
A. Opt-In Disclosure
By opting into TD AO Globe Life SMS communications, you acknowledge and agree to the following:
- You authorize TD AO Globe Life to send you SMS messages as described above
- You understand message frequency may vary
- You acknowledge that message and data rates may apply
- You may opt out at any time by replying STOP
- You may get help at any time by replying HELP or visiting https://www.tdaoglobelife.com
B. Help and Opt-Out Responses
- HELP Message Response:
“Thank you for contacting TD AO Globe Life. For assistance, visit: https://www.tdaoglobelife.com.”
- STOP Message Response:
“You have successfully unsubscribed from TD AO Globe Life SMS messages. To re-subscribe, reply START.”
C. Contact Us
If you have questions about this SMS Privacy Policy or would like further information, please contact us:
TD AO Globe Life
📞 Phone: (254) 362-5025
🌐 Website: https://www.tdaoglobelife.com
📧 Email: tdqualitymanager@tdaoglobelife.com
For full details on our Privacy Policy and Terms of Service, visit:
👉 https://tdaoglobelife.com/privacy.php